ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER?
About the Company:
Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support. With dealerships across New Zealand, Australia and Canada, Brandt is a global team with one shared purpose. Its mission is to enable customer success by providing practical and reliable equipment solutions and support. Customers count on Brandt to keep them moving forward with remarkable customer service and industry-leading brands.
About the Opportunity:
Our Rotorua branch is looking for an exceptional individual to join our service department as a Service Foreman. In this role, you will mentor and monitor the service team to ensure apprentices have the opportunities and support to develop their skills, the technicians in the workshop have everything they need to work effectively, and you will provide the best use of workshop space and resourcing to meet customer needs. You will collaborate with the Service Manager to ensure the field and workshop operate cohesively.
You will be responsible for:
- Assist Service Manager with workflow to ensure work is planned, scheduled, assigned, and completed on time and within quoted costs.
- Meet company and customer expectations for quality of work in the workshop.
- Employee training and development focus on coaching and mentoring apprentices in technical skills and business processes.
- Develop, communicate, and monitor effective Service Department processes to ensure internal and external customer satisfaction.
- In collaboration with the service manager, create annual department goals and budgets that align with the organisation’s financial and operational objectives.
- Review work orders for completeness and accuracy before customer billing.
To be considered for this position, you will need the following:
- Heavy Diesel Qualification
- Sound mechanical knowledge.
- People leadership experience would be beneficial, but the desire to mentor and help others develop is essential.
- Highly motivated to provide a clean, safe, and efficient workshop.
What’s in it for you?
- Competitive salary.
- Great working environment.
- Advancement Opportunities within the Organization as we grow.
- Ongoing Training & Development.
If this sounds like you, please apply today!
Please note that we have multiple roles across our branches – for a full list please check out our website: Brandt Careers | Jobs at Brandt